Shipping Policy

Effective Date: 1/1/2025

Thank you for visiting MommaGsemb.com. Below are the terms and conditions regarding shipping for orders placed on our website.

Processing Time

Orders are processed within 5-7 business days after payment is received.
Custom or personalized embroidery items may require additional processing time. Typically, custom orders are processed within 7-10 business days, depending on the complexity of the design.
Orders are not processed or shipped on weekends or holidays.

Shipping Methods & Delivery Times

We offer the following shipping options for customers in the United States:

Standard Shipping: Estimated delivery within 3-5 business days after processing.
Expedited Shipping: Estimated delivery within 2-3 business days after processing.
Free Shipping: Available on orders over $75. Delivery times are typically 5-7 business days.

Delivery times may vary depending on your location and carrier service.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Applicable taxes and duties are included at checkout.

Tracking Your Order

Once your order is shipped, a confirmation email with tracking information will be sent to the email address provided during checkout.

Delivery Issues

If your package is delayed or lost, please contact us at mommagsemb@gmail.com.
We are not responsible for delays caused by carriers or unforeseen circumstances, such as weather events.

Returns and Refunds

Please refer to our Return Policy for details on returns and refunds.

Contact Us

For questions or concerns regarding shipping, please contact us:

Email: mommagsemb@gmail.com